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It is the process of executing and analysing the performance of two different conversational flows aimed for single chatbot campaign.
Short term for Artificial Intelligence, A.I. explains the ability of machines to process information and perform tasks like humans.
It is a computer program that can converse with humans while exhibiting human intelligence like decision making, speech recognition, etc.
It is an XML language used for creating natural language software or machines.
These are identified as the type of central artificial intelligence problems that can't be solved by simple algorithms. It generally involves Bongard problems, computer vision, automated reasoning, and natural language understanding.
Enterprises that offer artificial intelligence as a service to other organisations are termed as AIaas.
A product of Amazon, Alexa is a virtual voice assistant that offers conversational U.I. to interact with humans. It can help users with daily chores like setting the alarm, ordering food, booking a cab, etc.
It is a specific formula or code stored in a computer program to perform particular tasks. In terms of Artificial Intelligence (A.I.), it guides the program to find a solution to specific problems.
It is the ability of machines to make decisions based on past incidents by analysing two or more similar situations and events.
It can be defined as the meaningful interpretation of data procured by analysing a large set of data.
Application Programming Interface allows two or more applications to interact with each other for data sharing and retrieval.
API Integration refers to the process of connecting two or more applications, and devices via the application interface.
Requesting an API to fetch pre-defined parameters from a server, application, and device counts as an API call.
Short for AGI, it is the ability of machines or computer programs to stimulate general human behaviour and perform tasks that don't require specific skill sets.
Artificial Intelligence or A.I. is the ability of machines or computer programs to impersonate human intelligence by processing a large amount of data with intelligent algorithms to find and learn patterns.
Narrow A.I. is the only form of A.I. available today. It refers to the type of A.I. that can perform singular tasks, such as voice recognition, web search, driving a car, etc. Narrow A.I. machines or programs doesn't mimic human intelligence and only performs a specific range of tasks based on a pre-defined set of instructions.
It is hypothetical AI that can not only mimic multifaceted human intelligence and behavior but can also surpass it by becoming self-aware. ASI can store large set of data, process and analyze it to make better problem solving and decision making than humans.
Inside the Frontman Dashboard, Assets section contains a list of Auto-suggestion files.
Attributes are the tags that can be created and assigned in chatbot's conversational flow to store specific user information.
Audience manager displays active users that you can classify together based on any combination of characteristics and attributes that is meaningful to your business.
It's the ability of chatbots and machines to automatically start a conversation with landing website visitors.
It's a chat-based function that provides end-users with ease of search by displaying the suggestions, and relevant terms as a user start typing an input.
It is a machine-based process of decoding and transcribing human speech to a machine and facilitate a tangible interaction between them.
It refers to the systematic execution of monotonous and tedious processes by machines without any human support for better resource management.
This phenomenon is explained as thoughtlessly going with decisions referred by automated decision-making program or machine, even when it's biased or wrong.
An automobile chatbot can be deployed on OEM, aggregator, and dealer website to assist buyers and customers with their car-related queries at any hour of the day.
It can be termed as the ability of machines to perform actions without any input or assistance from humans.
It is a program that automatically parses user input and responds accordingly.
It is a text classification model mostly used in Natural Language Processing and Information Retrieval. It represents a text as a bag of its words. Irrespective of grammar and word order, Bag of Words model simply focuses on the word count in a text and assign the corresponding value.
Bidirectional Encoder Representations from Transformers is a technique for NLP pre-training developed by Google. BERT transformer is mainly used by Google to understand user searches on its search engine.
In general, it is defined as favouritism towards particular people, action, and group. Machine Bias can lead to wrong interpretation of data and user interaction.
It is referred to describe structured and unstructured data sets that are too complex and can't be processed with traditional data-processing programs.
Blocks are the basics of building chatbot's conversational flow. Blocks can be assigned to create a multi-turn conversational flow or redirect the course of conversation as per user inputs.
Similar to Chatbot.
These are the drag-drop cards that can be used to weave a conversational flow as per business requirements.
It signifies the experience a brand delivers to its customers to build a strong and long-lasting relationship.
It can be defined as a promotional message sent to every website visitor upon their visit. Broadcast Messages are not a response to user input but can be tailored to run for a specific audience.
These can be termed as Softwares or Machines that are designed and developed to ease business processes by automatically performing day-to-day operations.
It is a computer program built specifically to overtake monotonous business operations by automating them with pre-defined set of steps.
A person who involves in the process of learning about your products and services to make a purchase.
It is defined as the ability of chatbot or intelligent machines to first search for past solutions to solve related existing problems.
It is an electronic circuit installed in a machine or computer to perform programmed instructions, such as arithmetic, logical, and I/O tasks.
Customer Effort Score (CES) is one of the ways to measure customer satisfaction. CES explains the efforts a customer has to put into resolving an issue.
Channels, here are referred to different medias that can be employed to facilitate interaction with users.
Chatbots or bots can be defined as computer programs that can understand human queries to an extent and respond respectively.
It is the process of analyzing past chatbot-user conversations and user data to gain valuable insights about chatbot performance and customer experience.
A collection of chat documents, chat records, and chat instances.
Chatbot automation is defined as the use of intelligent bots to perform routine and tedious tasks.
A manifestation or icon representing your chatbot on the website.
A chatbot builder is a platform that can be adopted to create and design a business chatbot from scratch, as per specific business requirements. Such platforms help businesses to automate internal and external communication processes according to pre-determined scenarios.
It is a panel that allows you to access the functionalities of a chatbot, like design, conversational flow, AI, etc.
Decision Tree explains the step-by-step logical approach of building conversational flow for a chatbot.
It's the cumulative experience that a user perceives right from the beginning to the end of a chat.
It is a collective document that briefs about chatbot related terms and consists step-by-step guide to install and use a chatbot in different business areas and operations.
It is the process of acquiring the user details of potential buyers via chat-based platforms.
It is chatbot based process of verifying the user credentials provided by buyers via OTP shared to them via SMS/email.
It is the absolute return of investment procured from chatbot marketing campaigns.
Chatbot metrics explain the capabilities and performance of a bot implemented in a specific business process.
It is the overall return of investment or net profit that a chatbot yields while running multiple campaigns in a defined period.
This highlights the return of investment procured via chatbot channels while automating the sales process.
These are the pre-built chatbot instances designed to perform general business tasks as per industry.
A chatform is a chat-based form that enquires about user requirements via conversational interface.
Chatscreen is the conversational window of a chatbot by which users can ask their query and get respective responses.
It is an algorithm technique that allows machines to assign categories to data points.
It is a chatbot based function that allows users to start a conversation with a chatbot as they click on a specific button(s).
Clone function lets user copy Instances, Cards, or Chat Blocks, so they can reuse them without creating the same from scratch.
Cloud here explains the technology that enables users to access and store files in distant servers.
It is an algorithm technique that allows machines to group similar data into broader data categories.
Cognitive Ability or Cognitive Skill is defined as the mental ability of a machine to think, reason, plan, and solve problems.
Cognitive Analysis defines the ability of machines to not only understand the meaning of words but also the whole context of a sentence.
It is a computerized model that mimics human thought processes by data mining, NLP, and pattern recognition.
Add comments while building chat flow, so your team members can stay educated about the new changes in the conversational flow.
It usually refers to the ability of a computer to learn a specific task from data or experimental observation.
They are the most advanced chatbot to date. A contextual chatbot can decode the user intent and behaviour to tailor the relevant responses.
A context-based conversation can be defined as the one that includes previous or expected parts of the text to give the ongoing conversation a precise meaning.
This term is collectively used to define the set of technologies coupled together to enable machines to understand, process, and respond to queries asked in natural languages via a conversational user interface.
It can be explained as a computer program which can communicate to end-users via text and speech channels.
Conversational commerce term is minted by Chris Messina to describe the sale of goods and services via smart virtual assistants.
It comprises of chatbot's conversation from beginning to end.
It is the process of running different and relevant conversational flows to segmented audience. It can help in individually connecting with buyers.
A CLP or Conversational Landing Page is the chat-based page which communicates with users while taking their user details.
Conversational marketing is the one on one marketing strategy that includes two-way communication between a business and a prospect.
User interfaces based on human speech, either written or spoken. Conversational UIs don’t use buttons, links or other graphical elements.
Conversational UX, stands for user experience, refers to the experience of users while interacting with the bot to get their query solved.
It is regarded as the collection of text or documents in large quantity to validate linguistic rules, execute statistical analysis, and do hypothesis testing.
Cortana is a smart home assistant developed by Microsoft to ease people with time-consuming, repetitive tasks, such as join meeting, set reminders and alarms, create and manage lists.
Customer Relationship Management system helps enterprises streamline work, user, marketing, and sales data among different teams via connected channels by integrating them with it.
It is the method to predict the general intelligence of artificial intelligence models by testing them with new data sets for defined problems.
Customer Satisfaction Score reflects the overall satisfaction of your customers after using a product or service.
Custom Display enables you to run chatbot's conversational flow as per the current page of visitors.
Custom Form is a kind of conversational form that comes integrated within the chat window of chatbots.
Validate the format of user input by matching it with Custom Regex.
Run custom javascript to perform a web-based action when a user completes a specific task via chatbot.
The process of teaching an AI model to make specific predictions.
Also known as a shopper, a customer can be a person or organization that purchases your goods or services.
Customer experience is the product of the interaction between an organization and a customer over the duration of their relationship.
It is the insightful response of individual customers about their experience with product, service, and company.
It is a measurement to determine the happiness of customers regarding your products and services.
It is the support assistance provided to customers by a company or support executives.
It includes educating customers about products and its correct use or helping them with troubleshooting, maintenance, upgrading, and disposal of a product.
It is a human agent that responds to the queries of customers, to provide them with a relevant solution.
It is the process of providing automated responses to repeated queries of customers via the help centre, chatbot, or other automation tools.
A piece or collection of information converted into a digital form for reference and further analysis.
It is the process of compiling data and finding useful information for better decision making.
It is the process of expanding pre-applied data into multiple variants to capture possibilities and responses as per change in data sets. Data Augmentation generally helps in training AI models while you have few samples.
It is the process of combining data stored in different sources and providing them to users in a unified way.
The practice of examining large pre-existing databases to generate new information.
Data Science employs scientific methods, techniques, algorithms to collect insightful value from data present in different states, both structured and unstructured.
A collection of example (An example contains one or more features and possibly a label.)
It is one of the predictive modelling technique used in machine learning, statistics, and data mining. It includes the decision tree model as a predictive model to gain observations about an item and learn about it.
A function of artificial intelligence, Deep Learning imitates the data processing capabilities of the human brain using speech recognition, translation, object detection, and decision making.
A type of neural network containing multiple hidden layers.
Synonym for the deep model.
It is a generic term to define processes include AI, ML, and Deep Learning.
Dialogue Set consists of chatbot and user replies that can be defined and categorized for different user queries.
A combined term to define the working of software platforms and cloud services together.
These are the chatbot instances that are not yet Live on a website.
It is a technique to start instant chat with buyers wrt to the webpage URL sent.
These are the models trained with continuous data procured via online channels.
A way to sell online by leveraging digital tools and platforms.
It is a computer program trained to answer the queries of students, share assignments, take students feedback, etc.
Elastic Search is an open-source project that allows businesses and individuals to integrate elastic search with their website, application.
Electronic mail is the distribution of messages via digital means.
It is the process of incorporating chatbot at a specific location on a webpage.
It is the process of disguising data by changing its orientation via public or private keys so that the data can stay safe.
This function enables you to stop chatbot conversation when it serves the purpose. You can also take specific actions that suit your audience best, such as page redirection, close chat, etc.
End-to-end describes a process that takes a system or service from beginning to end and delivers a complete functional solution.
These are the users that have started the conversation with a chatbot.
An entity is a variable that compliments or modifies the intent.
It is the process of analysing the given text for known entities, such as proper noun, public figures, landmarks, real facts, etc., and return information about those entities.
Also known as 'Name entity recognition'. It is an information extraction method that is used to identify and classify key elements from text into pre-defined categories.
The part of the ethics of technology-specific to artificial intelligence.
ESA is mostly used for document classification, semantic relatedness calculation, and information retrieval. The main focus of ESA is to understand the meaning of a text-based on a pre-defined knowledge base.
It is the ability of machines to recognise and verify the identity of humans by analysing their face.
It is the process of training the chatbot with repeated queries of customers.
This chatbot can collect feedback from end-users and customers about their product experience, brand experience, user experience, etc.
This is a chatbot specific feature. It allows users to send KYC documents, Personal documents, or other files, directly via the chat window.
It is a virtual assistant that can answer finance-related queries of customers and help them find the best plans as per their requirements.
The Framework can be defined as a tool or set of tools that can be used to build applications. A framework library can be accessed via APIs to parse or change information.
Flow error denotes the mis-insertion of cards in the conversational flow that might have empty fields, undefined conditions, etc. that a bot can't run.
It is an AI chatbot builder platform for enterprises. Frotman is based on LEGO concept that makes it easier for businesses to build chatbot and train in it the easiest way possible.
These are the Applications that are displayed on the chatbot's home screen. It includes Persistent Menu, Get Subscribers, and Broadcast Message.
This metric explains the number of people pursued a marketing campaign w.r.t to the total number of users that participated in it.
It is an inbuilt tracker that lets you learn whenever a user completes defined campaigns via chatbot.
It is a web analytics tool developed by Google to help websites track traffic, source of traffic, etc.
It is a Virtual Assistant that can assist people in getting information via the web, play music, video, schedule an event, and do much more, simply with voice commands.
It is time management and event scheduling application developed by Google.
GUI is a type of Visual UI through which users interact with a system or machine.
GPU is an electronic circuit designed primarily to run visual data on embedded systems.
Hangouts Chatbot API lets you connect your business chatbot with Hangouts messaging platform and streamline the workflows for better team management and efficiency.
A Healthcare Chatbot is an AI-based program that can interpret and understand the queries of patients and help them with scheduling appointments, inquiry, etc.
Hibernate puts your chatbot in the doze mode and makes it unavailable for website visitors.
Also known as virtual assistants, these are a type of computer program aimed to perform repeated tasks and help users with home automation.
Homescreen lets users start a chat, read a broadcast message, or start a conversation by selecting available options.
Support services provided by human agents to your customers can be termed as human assistance.
It defines the state when chatbot fails to provide proper assistance to users and connects them with human agents for continuous support.
It is the transfer of the ongoing chat from bot to human agents.
It is referred to the humans employed in an organisation to handle and perform business operations.
Chatbot platforms that come integrated with live chat software are known as hybrid chatbots.
These are the messages sent by the users to the chatbot.
Inductive reasoning explains the logical thinking of machines that involve building generalizations, based on past events, facts and observations. Inductive reasoning applies the same data to create a statement based on facts.
It is referred to as the implementation of machines to store, send, receive, and manipulate information or data.
It is the automatic process of gathering structured information, such as entities, attributes, objects, and events from unstructured or semi-structured documents.
It is the process of gathering the most appropriate information from users queries sent via text.
Accurate data analysis can be termed as insights.
Instances are the chatbot instances that are either live or draft and can be deployed on a website.
It is a chatbot based feature that allows you to train chatbot for specific or unanswered user queries by manually training it with same.
In addition to RPA technology, when combined with AI, NLP, ML it results in the intelligent automation of a process.
Also known as smart routing, intelligent routing is the process of directing all customer queries procured via different channels to the right customer support agent.
It can be defined as the meeting or interaction point of two applications, subjects, or objects.
Interactive Voice Response is a kind of telephony technology that facilitates voice interaction between humans and machines via keyboard input.
Jira is a work management tool originally developed by Atlassian.
Explained as Javascript Object Notion (JSON) is one of the most reliable ways to integrate two or more applications without defining any ad-hoc code for applications to communicate with servers.
Also known as Help Center, the Knowledgebase contains all the necessary information about organisation, products, and services.
LDA is one of the topic models and is part of machine learning and artificial intelligence toolbox. LDA represents documents as a mixture of topics, and assign each word in the document to one of the topics. For it, LDA creates a topic per document and words per topic model, modelled as Dirichlet distributions.
Latent Semantic Analysis is the basics of topic modelling and is widely used in text summarization, text classification, and dimension reduction. LSA finds the relationship between a set of documents and their terms by creating a new set of concepts related to the document.
It is the process of acquiring essential user details from buyers after they display interest in a product or service.
LEGO chatbot builders are based on the concept of drag and drop elements to build chatbot's conversational flow.
Commonly known as the grouping of different inflected words (words changed to be used for the various grammatical purpose), so they can be combined and analysed as a single term.
Also termed as Lexing or Tokenization. It is the process of identifying and analysing the structure of words by separating and converting symbols in the text into tokens or words, thus creating a compilation of data.
Live chat is a communication software that allows customer support agents and customers to interact with each other in real-time.
These are the number of chatbot(s) that have been deployed on the website(s).
It is the process of applying meaningful logics in the chatbot conversations so that users can be routed to appropriate service as per their requirements.
In general Machine Learning is the study of program or systems that can be used for automatic programming. It can also be defined as the ability of machines or computer programs to learn from experiences, without any external programming.
A chatbot affiliation program for digital marketing agencies.
These are the essential details that needed to be filled to schedule a meeting, such as username, email, time, participants, etc.
Facebook Messenger API provides businesses with a way to launch their chatbot for customers available on Messenger.
It is the process of integrating chatbot with Facebook Messenger via APIs.
It is the process of integrating Microsoft Teams with the business chatbot to share and access data to and via teams.
A Middleware is a software or application that enables multiple applications to interact with each other.
Abbreviation for Machine Learning.
These are the total number of users that have interacted with the chatbot in a month.
Chatbot conversations that are designed to take place as per user inputs can be termed as multi-turn conversations.
It is when users send multiple inputs in one utterance.
It is a subpart of Information Extraction, and it finds and assigns entities in an unstructured text into pre-defined categories like name, organisation, location, time, quantity, etc.
See Artificial Narrow Intelligence.
It is the ability of machines or computers to decode the human language and in turn, return a result in the same language.
Natural-language programming (NLP) is an ontology-assisted way of programming in terms of natural-language sentences, e.g. English.
It is the ability of machines to understand user intention by analysing user query.
Net Promoter Score is one of the popular metric used to measure customer experience. It signifies how much likely a customer will recommend a product or service to his friends and family members.
Normalisation is defined as the restriction of the values of weights in regression to avoid overfitting and improving computation speed.
These are the specific chatbots that can be deployed on any digital channel irrespective of the platform functioning.
Communication between two entities with each other is termed as 1:1 Interaction, learn more about chatbot 1:1 interaction.
When a brand directly engages with potential buyers to promote its products and services, it's known as 1:1 marketing.
It can de be defined as the process of converting images of text(handwritten or printed) into machine-encoded text.
One-time password verification is the process that confirms the identity of users by matching the code sent via email/SMS
It is a kind of internet marketing in which advertisers pay a fee each time user clicks their ads.
Any characteristic that can be used to help define or classify a system. In AI, they are used to clarify exactly what an algorithm should be seeking to identify as essential data when performing its target function.
It can be defined as the process of assigning each word in the sentence with respective parts of speech, such as noun, pronoun, adjective, etc.
It is the automated recognition of patterns found in data.
It is a home screen menu that allows you to list prime services and start a conversation as per user input.
It defines the 1:1 interaction between two entities and objects while employing personal details, such as name, preferences, etc.
Personalized marketing is the way to interact with buyers and take forward the conversation w.r.t to their interests.
It is a way of PPC marketing streamlined via chatbots.
It is a pre-defined message that can be played to specific users or segmented audience which fulfils a set of conditions.
It is the process of removing noise from the text.
These are the people who fit customer your ideal customer profile but haven't shown their interest in your products or services.
Pruning is the way to reduce the size of neural networks by removing the unweighted information using second derivative data for improving generalizations and processing speed.
A high-level programming language commonly used for general-purpose programming.
Quick-reply is the pre-defined set of replies that allow users to submit their choice from the available options quickly.
These machines are best explained as the one that can analyse and make predictions about experiences without employing past data or storing any current data.
Irrespective of communication medium, any interaction with customers that take place as they raise a query or ask for support is termed as real-time interaction.
These are one of the artificial neural networks that are mainly used in speech recognition and natural language processing. RNN is designed to understand the sequential characteristics of data and use patterns or previous results to predict the next outcome.
It is a method where machine learning models learns by solving problems. For each right solution, they are provided with rewards while for wrong results, they are penalised. With this, Reinforcement Learning helps ML models to make a sequence of decision.
Popularly known as RESTful APIs, these are specifically designed to process data requests via HTTP functions, such as GET, POST, PUT, and Delete. REST APIs become popular with the expansion of web services. Most of the social media sites make use of this API to send and receive user data.
It is the use of smart automation software to perform repeated business processes without any human support.
It is a branch of science that mainly focuses on building robots that can replicate human intelligence.
It is a critical metric to analyze the efficiency of investment in single or multiple processes.
Chatbots that are guided by a pre-defined set of rules that defines its functionality.
Organisations that provide their software products as a weekly/monthly/annually subscription are termed as Saas.
It is the process of automating the tedious and recurring sales and marketing tasks and operations with the help of chatbot or automation tools.
It is the process of integrating Salesforce CRM with chatbot for better information accessibility to different teams of an organization.
Also known as Help Center, it includes product and service use guide to assist end-users and team members with solving their general queries.
Semantic Analysis is also known as Meaning Generation. It is used to draw the exact definition of words in a text to find out the entire meaning of the text.
It involves the analysis of words as per the context by extracting the meaning of words that are similar to each other.
It is the process of evaluating the user sentiment by determining the meaning of the text and mark it as happy, negative, or sad.
It is termed as models that have sequential dependence. This model is used to predict the next outcome based on previous activity.
It is based on the concept of training models to convert sequence from one domain to another domain, like changing sentences in English to sentences in French.
A popular ticketing software that helps companies keep track of customer queries, tickets, enterprise operations.
A session can be defined as the time period between 'When a user started a chat' and 'Ended chat'.
It stands for Short Message Service and mostly used to send texts from one device to another.
It is the practice of promoting products and services on social media channels with the help of organic and inorganic methods.
SDK can be defined as the set of tools that are developed to help creators build the custom application using parent functionalities.
It is the study of speech signals and methods of processing signals.
It is the process of transcribing the audio into text (for semantic analysis).
It is the default screen of the chatbot, and it can be set to either Chat screen or Home screen.
Stemming is the process of eliminating affixes (suffixed, prefixes, infixes, circumfixes) from a word to obtain a word stem.
These are the most commonly used words that get filtered before text processing. It includes "the", "an", "is", "am", "are", etc.
These are the specific conversational flows assigned to a particular product, service, or event.
It is a chat builder platform that allows you to drag and drop cards to build conversational flow.
It is a particular field of artificial intelligence which focuses on developing AI systems that are as skilled as the human brain.
Data, when defined within a table and is easy to understand, can be termed as structured data.
In-dashboard function to help you customize and design the chatbot with interactive apps.
It is a kind of machine learning which is trained following human inputs or labelled data to analyse a new set of data and produce outcomes.
See Synatx Analysis.
It is the process of parsing and analyzing natural language text with grammatical rules. Syntactic Analysis applies these rules to categories and group of words and assigns a semantic structure to text.
It is an open-source library for machine learning applications.
Dataset mainly use to test predictions of machine learning models.
It is the process of raising a ticket for each user query and assign it to the relevant teams for better resolution and tracking.
It is the process of breaking longer strings into smaller groups or tokens.
These are the total number of sessions that users have completed with the chatbot, in a given time.
These are the total number of users that have interacted with the chatbot, in a given time.
Mainly it refers to offline marketing tactics, such as billboards promotions, radio ads, print ads, etc.
It is data used to teach machine learning models by explaining them outcomes of corresponding inputs.
Transformers is one of the popular deep learning models. They are designed similar to Recurrent Neural Networks (RNNs) and is used to handle sequential data in the form of natural language and perform tasks such as translation, text summarization, etc.
Sir Alan Turing developed this test to measure the ability of machines to imitate human behaviour.
This function mimics the human way of sending messages.
Data that are not easy to interpret and doesn't have a pattern to link its entities is termed as unstructured data.
Unlike Supervised Learning, Unsupervised Learning work is to find patterns or draw a conclusion by analysing unlabelled data.
User experience explains the ease of using a product, website, or application from your customer's viewpoint.
User feedback is the information collected from users/customers about their reactions to a product, service, or website experience.
It denotes the specific interests of users when searching for a product, solution, and services.
User Interface is the channel or medium by which humans interact with machines.
Individual selections or choices of user w.r.t to your products and services are termed as user preferences.
It can be defined as user feedback in terms of ratings.
It is the process of identifying and assorting users based on their particular interests for productive communication and higher reach.
These are the web analytics tags that can be added to a URL to track the source of website traffic.
Urchin Tracking Module tracking provides metrics to evaluate the effectiveness of online marketing campaigns promoted on different channels.
Anything that a user says to a chatbot is considered as utterance.
Also know as dev sets, Validation set are the set of observations employed during model training to find the best models to solve a specific problem.
A virtual assistant can be human or machine. It remotely assists customers with their queries, make appointments, travel arrangements, etc.
It is a specific class of AI microprocessor mainly used in amplifying the machine vision tasks.
It is the ability of machines or computer programs to identify objects, people, actions, places, etc.
It is the ability of machines to interpret human voice into machine code and understand it.
Conversational user interface or voice user interface enables communication between two or more entities via integrated voice channels.
See Artificial Narrow Intelligence.
It is the communication between customers and brands via online media, such as website.
It is an HTML based webpage designed to accumulate user details.
The default conversational block from where chatbot conversation begins.
Whatsapp API allows you to connect your chatbot with Whatsapp to reach customers, promote products, etc.
A live chat platform that works in synchrony with Frontman. Learn more.
See Tokenization.
Its application lies in many different areas, including sentiment analysis, Information Retrieval (IR), machine translation and knowledge graph construction. As a word can have multiple meanings, Word Sense Disambiguation analyses the context of the text and assign right meaning to words, so machine can clearly understand a query.
Zapier is a global remote company that allows end-users to integrate the web applications they use.
In machine learning, this law is used to assign a relationship between word frequencies. It states for a given corpus, the frequency for any word will be inversely proportional to its rank in the frequency table.
It is an online CRM tool that can be employed to manage, support, marketing, and sales operations.