Deploy Net Promotor Score Chatbot on company website to reach out to customers after a chat or support call. NPS is trusted management tool to measure the loyalty of the customers and get instant & trustworthy feedback from them. Unlike long format surveys, NPS carry only one question for the customer to choose a number from 0 to 10, followed by an option to leave a comment. Based on given response, company can separate promotors (9–10) from detractors (0–6) and passive customers (7–8). To calculate your NPS score you simply subtract the percent of detractors from the percent of promoters. You can later use cumulative NPS score and feedbacks to develop your product.
Deploy Makerobos customer care chatbot for intuitive customer support: answer questions, share content, and provide intelligent suggestions effortlessly.
AI powered conversational interfaces [AIPCI] by Makerobos is designed to create intuitive, context-aware chatbots. Ideal for enterprises aiming to integrate advanced digital solutions into their customer interaction strategies.